Complaints

Customers can contact Branch Head seeking redressal of any compliant or grievance. Customers can also contact following designated official of the Bank for the said purpose. However, if the compliant is not resolved within a month, customer may approach the Banking Ombudsman of their area whose address and contact details are displayed in Branch Premises. The copy of the Banking Ombudsman Scheme, 2006 is available at all branches and can be referred to by the customers. Customers can also click at following link to view the scheme.

The Banking Ombudsman Scheme, 2006

NODAL OFFICER
Mr. Ravindra L. Ladhe
C/o. The Ratnakar Bank Ltd.,
Administrative Office: “Mahavir”, Shri Shahu Market Yard,
KOLHAPUR – 416 005
Maharastra State, INDIA